Boys & Girls Clubs of Austin - The Family Engagement Manager
PRIMARY FUNCTION:
The Family Engagement Manager collects, manages, and allocates resources that can be provided to BGCAA families. They also coordinate with local non-profits to identify external resources and services BGCAA families can access.
KEY RESPONSIBILITIES (Essential Job Responsibilities):
• Develops and manages a list of resources (financial, physical, service-based) that families can access directly from BGCAA.
• Develops an application process for families to access resources
• Manages the allocation of resources to families
• Coordinates with local non-profit organizations to identify additional resources and services that BGCAA families may access
• Supports Club Directors with Family Night / Family Event planning
• Provides communication to BGCAA families regarding upcoming events and services
• Tracks Family engagement metrics including participation and outcome data
• Develops Family Resource Centers to check out periodicals, videos, books and educational games/materials for the entire family
• Participate in the Clubs, when appropriate, campus needs assessment annually
• Manage Club financial resources assisting in the development of annual budgets. Expenditures should be calculated and controlled based on the finalized budget.
• Develop and maintain partnerships with parents, schools, community leaders, and other outside organizations
• Become an active and participating member of two civic organizations.
• Increase visibility of Club development activities and maintain good public relations within the Club and the community
• Data enters member data and participation into database
• Provides feedback to Club youth using positive reinforcement techniques to encourage, motivate, or build confidence in students
• Enforces Club rules and policies
• Maintains a professional and role-model persona
ADDITIONAL RESPONSIBILITIES:
• Checks in and/or out youth attending Club adhering to procedures
• May be asked to supervise youth in various settings including classrooms, cafeteria, playground, multipurpose rooms, and field trips
• Meet all grant requirements
• Attends staff meetings and training sessions as prescribed
• May be required to drive a shuttle bus or Club transportation
• Perform other duties as assigned
• Maintain close daily contact with Club staff and Club members to receive/provide information, discuss issues, explain guidelines/instruction
MINIMUM QUALIFICATIONS:
• Bachelor’s degree from an accredited college or university, Associate’s degree and a minimum of 2 years of relevant experience, or no degree and a minimum of 4 years relevant experience
• Must pass background check and submit reference check
• Must be able to work and interact professionally
• Proficient with computer equipment
• Ability to have adequate vision and hearing to ensure the safety of Club youth; and complete data entry requirement
PREFERRED QUALIFICATIONS:
• If 21 years or older, hold a valid state Driver’s License and be willing to drive a shuttle bus
• Spanish speaking preferred
• Exemplary written and spoken communication skills
• Demonstrates dependability, accountability, and cooperation
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT:
• Preferred ability to stand for long periods of time
• Preferred ability to work in various weather conditions—hot, cold, rainy, etc
• Preferred ability to meet physical demands of working with youth
• Preferred ability to move equipment up to 25 pounds
• Preferred ability to endure periodically noisy environments (in the context of working with youth)
EEO STATEMENT:
BGCAA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
DISCLAIMERS:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, not to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
